All Movesense sensor models use a 3-Volt lithium coin cell battery (CR 2025). The maximum expected battery life in the plain heart rate monitoring use is 400 hours. In ECG monitoring, the maximum battery life with 256Hz ECG sampling rate is 7 days. To replace the battery, follow steps 1-6:
1 O-ring size: 20.3mm x 0.9mm, Silicone, shore A 70
NOTE: Batteries have different operating temperature ratings. Use only battery models that cover the whole operating temperature range of the sensor, -20°C to +60°C / -5°F to +140°F.
NOTE: With Movesense MD, the battery must fulfill the requirements of the IEC60086-4 safety standard. The battery model approved by Movesense is Maxell CR2025 Lithium / Manganese Dioxide (Li/MnO2).
The Movesense sensor firmware can be updated over Bluetooth. Please refer to the instructions of your host application for guidance. Instructional videos for firmware update with the Movesense Showcase application:
Observation | Possible cause | Action to take |
The device does not turn on automatically upon having electrical contact between the connectors | Battery empty | Replace the battery according to the instructions |
ECG signal level is low, or the signal quality is low | Skin contact is dry, strap is contaminated or dirty, sensor is not properly connected to the strap | Moisten the contacts, ensure that the sensor is correctly connected to the strap, wash the strap, replace the strap |
Sensor or strap is damaged | Mechanical damage | Replace the sensor or strap |
No connection to the host application or device | No mobile application installed, or Bluetooth not enabled on the host device | Consult the application specific user guide for the application installation and usage. Turn on the Bluetooth radio in the host device. |
Signal lost when the sensor is too far away from the host device | Signal attenuated or blocked | Bring the host device closer to the sensor or move the sensor or host device so that nothing is blocking the signal between the sensor and the host device |
ECG signal is inverted | Sensor attached upside down | Re-attach the sensor observing the correct orientation |
Sensor cannot be connected to a host device | Sensor already connected to another host device Non-compatible host device | Use the sensor with one device at a time only Use a host device complying with Bluetooth 4.0 or above |
For further support, please contact info@movesense.com.